Coronavirus Update

20 May 2020

Visiting Our Developments

We are looking forward to welcoming you back to our sales offices and show homes which are now open by appointment only across selected developments, observing strict social distancing.

To find out more about how we are keeping our staff and you safe or to book an appointment, contact by us phone or email for your chosen development or visit us online here https://edenstonehomes.com/contact-us/.

Phased Return to Construction

Throughout the current coronavirus outbreak, the health and safety of our teams and customers remains our number one priority.

Following guidance from the Government and industry bodies, we are adopting a phased approach to re-establishing construction work across our sites from 11th May.

We have been working closely with our contractors to ensure all operations can be safely undertaken in line with current guidelines on social distancing. Alongside additional covid-19 signage, and enhanced working practices, all returning staff and contractors will be comprehensively briefed on the role that they will be playing in keeping themselves, their colleagues and the wider community safe during these times.

In this first phase of working, there will be far fewer of our teams on site. Rest assured though, we are continuing to work remotely with all of our existing customers to update them on the timelines for completion of their homes, offer guidance and answer queries.

For those customers who have already moved into their homes, restrictions on entering occupied homes and social distancing, mean that we are currently unable to attend anything other than emergency customer care appointments.

For new customers, our website carries a wealth of information on our homes across South Wales and the South West of England. Contact information is easily accessible here for each development, along with availability and pricing details, galleries and walk through videos. Alternatively, you can reach us at https://edenstonehomes.com/contact-us/.

You can also follow us or get in touch via our social media channels, where we continue to post regular updates and ways to help you explore our developments.

We are still actively monitoring this fast-changing situation and our dedicated team will continue to update our policies accordingly, including any information here.

Thank you for your support and understanding as we navigate these strange times. Thank you also to all those NHS and key workers who are helping us to get through the current crisis.